Inner West Council

User Guidelines and Behavioural policy.

A Place for all of us

Together we can create an exceptional place for us all to enjoy the library services.

A Code of Behaviour for library patrons using the Ashfield Library Services.

You can Expect to

  • Feel welcome, safe and at ease in a pleasant environment.
  • Have noise maintatined to a reasonable level.
  • Be clearly and efficiently directed to the services you require.
  • Have access to a broad range of resources and information.
  • Receive friendly and professional assistance.
  • Be treated with respect and courtesy.
  • Be informed of a range of activities and events at Ashfield Council.

We Expect You to

  • Be considerate, polite and respectful of library staff and patrons.
  • Respect cultural differences.
  • Respect the rights of library staff and patrons.
  • Treat the library facilities and property with care.
  • Create a safe welcoming environment for all library staff and patrons.
  • Prevent unacceptable behaviours including verbal or physical abuse, assault, intimidation or harassment of library staff and patrons.
  • Adhere to the Code of Behaviour for Ashfield Library Services (available on request).
  • Comply with any reasonable request from library staff.
  • Maintain reasonable levels of noise.
  • Behavioural policy.
  • Code of Behaviour.