Vision & Values

Charter

To provide and manage local government within the Municipality of Ashfield and to meet all the legislative requirements of the Government of New South Wales .

Our Mission

To service the people of the Municipality of Ashfield equitably, effectively and efficiently, to create a better environment and quality of life, as well as satisfy the expressed needs of the community within the limits of the resources available.

Vision Statement

To achieve excellence in service to the Community.

Our Values

OUR CUSTOMERS

  • We will support our community's cultural diversity.
  • We will aim to meet the expectations of all our customers.
  • We will treat our customers with honesty and respect at all times.
  • We will attend to our customers' needs in a prompt and courteous way.
  • We will provide a safe and harmonious customer service environment.

OUR COMMUNITY

  • We will work with the community to continually review and revise our shared vision for the future of Ashfield.
  • We will work with the community in an open and honest way, and ensure high levels of access and equity in the delivery of Council services.
  • We will effectively manage our natural and our man made environments.
  • We will show leadership in major public issues and be a strong advocate on behalf of the community with other levels of government.
  • We will support community initiatives in Ashfield.
  • We will fully inform the public of Council's activities, policies and decisions.

OUR STAFF

  • We will listen, respect, encourage and support each other, and recognise the success of others.
  • We will treat our staff with honesty and respect, and will encourage our staff to learn, train and expand their abilities and skills.
  • We will seek, honest, loyal and committed employees.
  • We will provide a pleasant, safe and healthy working environment with high quality systems and processes.
  • We will put a high priority on a safe working environment for staff, visitors and community members.
  • We will recognise the importance of a family friendly workplace.
  • We will give clear direction to staff, delegate responsibility wherever possible, and give clear feedback to staff on their performance.
  • We will fairly and equitably remunerate staff based on their overall performance and consistent within applicable industrial awards and agreements.
  • We will promote EEO and affirmative action policies and programs where appropriately possible.